Sales Policy

Effective Date: January 8, 2025

At Plaxmavel, we aim to provide you with a seamless and enjoyable shopping experience. Our Sales Policy outlines the terms and conditions that govern purchases made through our website. By placing an order with us, you agree to comply with this policy.

1. Product Availability

All products displayed on Plaxmavel are subject to availability. While we strive to keep our website up-to-date, in rare cases, an item may become out of stock after you place your order. If this occurs, we will notify you as soon as possible and offer options such as:

  • A refund for the unavailable item(s).
  • A replacement product of equal or greater value.
  • The option to cancel the entire order.

2. Pricing

We make every effort to ensure that the prices listed on our website are accurate. However, pricing errors may occur. In the event that a pricing error is identified, we will contact you before processing the order to confirm your willingness to proceed with the corrected price.

  • All prices are listed in U.S. Dollars (USD) and are exclusive of taxes and shipping fees.
  • Taxes will be applied to orders as required by local laws.
  • Shipping fees are calculated based on your location and selected shipping method.

3. Payment Methods

We accept the following payment methods for all orders placed through Plaxmavel:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover
  • PayPal
  • Other Secure Payment Methods (as available at checkout)

Payments will be processed upon order confirmation. By submitting an order, you confirm that the payment method you provide is valid and that you have the authority to use it.

4. Order Confirmation

Once you place an order with Plaxmavel, you will receive an email confirmation acknowledging the receipt of your order. Please review your order details carefully to ensure that everything is correct. This email is not an acceptance of your order, but rather a confirmation that we have received it.

Your order will only be accepted and processed once payment is authorized and verified, and all items are confirmed to be in stock.

5. Order Cancellations

If you wish to cancel your order, please contact us as soon as possible at info@plaxmavel.com. We will do our best to accommodate your cancellation request, but please note that once an order has been processed and shipped, it cannot be canceled. In that case, you will need to follow our Return and Refund Policy to return the item.

6. Shipping and Delivery

We offer a range of shipping options for domestic orders. The delivery time depends on the shipping method selected during checkout and your location. Please review the following:

  • Processing Time: Orders typically process within 1-2 business days.
  • Shipping Time: Delivery times vary depending on the shipping method and your location.
  • Shipping Charges: Shipping fees will be calculated during checkout based on the weight of the items and the delivery address.

Once your order has shipped, you will receive a tracking number to monitor your package’s status. Please note that Plaxmavel is not responsible for delays caused by third-party shipping carriers, such as postal services or couriers.

7. Sales Tax

Sales tax will be applied to orders in accordance with local, state, and federal tax laws. The applicable sales tax will be calculated during checkout and added to your total order amount. If you have any questions regarding sales tax, please contact us.

8. Promotions and Discounts

From time to time, Plaxmavel may offer promotional discounts or coupons. These promotions are subject to specific terms and conditions, including expiration dates, eligible products, and any restrictions.

  • Discounts: Discounts and promo codes must be applied at the time of purchase and cannot be applied retroactively to completed transactions.
  • Promotions: Promotions, such as free shipping or special offers, are subject to change and may be limited in duration.

9. Customer Responsibility

It is the responsibility of the customer to ensure that the shipping address provided at the time of purchase is correct. Plaxmavel is not responsible for lost or undelivered orders due to incorrect or incomplete addresses. If a package is returned to us due to an incorrect address, we will contact you for a reshipment, which may incur additional shipping charges.

10. Order Issues

If you encounter any issues with your order, such as missing items, incorrect products, or damaged goods, please contact us within 7 days of receiving your shipment. We will investigate the issue and provide a solution, such as a replacement or refund, as appropriate.

11. Returns and Refunds

Our Return and Refund Policy provides clear instructions on how to return items and request refunds. Please refer to that policy for details on how to proceed with returns, exchanges, or refunds.

12. Privacy and Security

Your personal and payment information is protected by encryption technologies to ensure secure transactions. For more information on how we handle your data, please review our Privacy Policy.

By purchasing from Plaxmavel, you agree to abide by the terms and conditions outlined in this Sales Policy. If you have any questions or concerns, please feel free to contact us at:

Thank you for choosing Plaxmavel for your child’s play and educational needs!